Frequently Asked Questions
When will I receive my Music video?
What if there's something in it I want out?
I don't have $275 per song to spend! What other options do you have?
Are there any hidden expenses?
When will I receive my Music video?
You may receive your music video on DVD and see it on YouTube in the same day, but for safety we say you will usually receive your Music video around 2 weeks after your Music Video has been shot. However, if we're really busy then we may take a little longer because we don't want to rush through it.
What if there's something in it I want out?
It's very rare that someone will want something changed, our customers typically, about 99 percent of the time, love their Music video just like we made it first time around! However, we understand there are exceptions. So, we have a policy in place to cover it. We understand and will work to make changes that are reasonable provided you request the changes within a week after receiving your music video.
I don't have $275 per music video to spend! What other options do you have?
Don't worry, we'll work with you. If you want to spend more or less! If you want to have more coverage we can have as many cameras going on as you like! If you want to spend less money we can cover less, use less people, less equipment, and eventually we may be able to meet virtually any of your budget needs.
When do I pay?
To book charlottemusicvideo.com to do your Music video we may ask for either a $150 deposit or 10 percent contingent on the type of Music Video. The difference may be paid on the day of your Music Video or any time before by check or cash.
Are there any hidden expenses?
The only other expenses may be for travel and any other expenses incurred to do your video. Other than that there's typically no other charges then the . Travel expenses are calculated based on time and how many Neofilm Staff are driving to your Music.
How far will you travel?
We'll go wherever you want to pay us to go! Charlotte Music Video has done videos in North Carolina, South Carolina, California, Florida, Tennessee, Virginia, Atlanta, and more...